Customer Service
The company’s professional service team formulates complete service strategies and service channels for customers, tracks customer feedback and continuously optimizes the service system, as well as customer data collection and analysis.
Pre-sales Service
1.Establish a specialized task force
2.Create an exclusive solution
3.Customize product development
On-purchase Service
1.Deepen the solution design, create ultimate products
2.Dedicated production by a specialized team, ensuring quality and on-time delivery
3.Professional construction team, safe construction, perfect presentation
After-sales Service
1.After-sales response within 2 hours online
2.Regular maintenance and training by dedicated personnel
3.Adequate spare parts guarantee
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5th Floor, Building 9, Hengchangrong High-Tech Industrial Park, Bao'an District, Shenzhen 518128, China
hello@videolumens.com